Company: LACMOND (HONGKONG) TRADING CO., LIMITED
Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok Kowloon, Hong Kong
Phone: +852 9242 3095
Email: laikemeng1016@outlook.com

1. Order Processing

  • All orders are processed within 2–5 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods & Delivery Time

  • Local Delivery (Hong Kong): Estimated delivery within 3–7 business days.
  • International Shipping: Available upon request. Delivery time varies depending on destination, shipping method, and customs clearance.

3. Shipping Costs

  • Shipping costs are calculated based on the weight, dimensions, and destination of the order.
  • Customers will be informed of the shipping fee before confirming the order.

4. Tracking Information

  • Once your order has been shipped, a tracking number and courier details will be provided via email.

5. Customs, Duties & Taxes

  • For international orders, customers are responsible for any applicable customs duties, import taxes, or additional fees imposed by local authorities.
  • LACMOND (HONGKONG) TRADING CO., LIMITED is not liable for delays caused by customs clearance.

6. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
  • For lost packages, we will work with the shipping carrier to resolve the issue as quickly as possible.

7. Contact Us

For any shipping-related inquiries, please contact us: